traineo community
Member of traineo? Sign in here
traineo Community / Website Support / Can I delete old weight entries or reset my account?
Author Message
giblet disco
traineo Newbie
Posts: 3
Post History
 # Posted: 14 Jul 2008 08:02


I think the heading says it all. I tried manually deleting them but they come right back. I've written to the admins but gotten no response.

Thanks!
Magnum Opus
traineo Newbie
Posts: 7
Post History
 # Posted: 14 Jul 2008 13:58


As of now, you can't do either. It sucks big time. But oh well. They are releasing an update fairly soon (or so Ive heard) that will hopefully included these changes.
giblet disco
traineo Newbie
Posts: 3
Post History
 # Posted: 14 Jul 2008 16:29


Thanks. Do you know if there's an easy way to just delete my account and sign up again?
Rob M.
Fitness Guru
Posts: 439
Post History
 # Posted: 14 Jul 2008 16:35


If you hit edit your profile. There is an option on the right hand side that says delete account.
Rob M.
Fitness Guru
Posts: 439
Post History
 # Posted: 14 Jul 2008 16:37


I have like 10 accounts because some locked me out, some I just wanted to restart my tracking, etc...

It is pretty rediculous that we cant just start it over and clear all old data. It seems like such a simple fix yet they won't implement it.
Rob M.
traineo Newbie
Posts: 1
Post History
 # Posted: 14 Jul 2008 17:16


Hey, I was just able to log into one of my old accounts. Who would have thought, lol.
Rachael M
Fitness Guru
Posts: 1937
Post History
 # Posted: 14 Jul 2008 18:42


There are so many Rob M's floating around. It gets kinda confusing.


Rob M.
traineo Newbie
Posts: 14
Post History
 # Posted: 14 Jul 2008 18:43


Haha, I know. I wish I could delete them, because on different computers it saved other versions, then I forget to log out and then start posting on whatever one there is. Of course, Traineo could fix all that by just letting us freaking restart our diets, lol. Or I could stop being such an ass and actually stick to something ,lol.
T K M
traineo Regular
Posts: 51
Post History
 # Posted: 14 Jul 2008 19:34


I wish I could delete mine too! It shows when I was at 200lbs, dropped to 146 and then back up to 166! I keep looking at my graph like AHHHHHHHH!


But I guess it's good though to see...

I hope they update this site soon!!!! It needs a revamp!
Rob M.
traineo Newbie
Posts: 14
Post History
 # Posted: 14 Jul 2008 19:43


There are a ton of things I love about this site. But there are just a couple of REALLY ANNOYING things that prevent me from thinking it is great.
Alasdair McLean
traineo Fanatic
Posts: 153
Post History
 # Posted: 15 Jul 2008 13:25


Hi all - really sorry for the frustrating issues with this. As I've mentioned in a few other threads we're working on a new release on a new platform that will tackle these outstanding issues.

In the meantime, if you'd like to remove data or remove your accounts completely please feel free to PM me and I'll send it to the necessary people here to have removed.

We're looking at releasing pretty soon at this point so thanks for your patience and support.

Alasdair
Ms. M.
traineo Fanatic
Posts: 78
Post History
 # Posted: 15 Jul 2008 14:22


Yaaaayyyy!

But how soon is soon??? Just curious... And after the upgrade will people be able to change their names again because I never would have settled on this stupid name if I knew that was the last time I would get to change it!!!
Rob M.
Fitness Guru
Posts: 439
Post History
 # Posted: 15 Jul 2008 23:55


Alasdair, I just PM'd you. Thanks.
giblet disco
traineo Newbie
Posts: 3
Post History
 # Posted: 30 Jul 2008 09:32


Alasdair, I PM'd you two weeks ago (and wrote in to the support email) and have gotten no response. Should I just delete my account and start over?


Rob M.
Fitness Guru
Posts: 439
Post History
 # Posted: 30 Jul 2008 14:04


Same with me. I have PM'd him multiple times.

He is from Cambridge MA, I should just walk down there and ask him to in person, lol (I am in Woburn MA)
Alasdair McLean
traineo Fanatic
Posts: 153
Post History
 # Posted: 30 Jul 2008 14:11


Hi Guys....we're still working on this new release. Could you email me at alasdair @ traineo with your name change requests and we'll take care of them ASAP.

Thanks,

Alasdair
Alasdair McLean
traineo Fanatic
Posts: 153
Post History
 # Posted: 30 Jul 2008 14:20


Hi Rob...I've just changed your name to what you wanted. We can work through to delete the old data. Could you email me to confirm which username you want us to do that with?
Rob M.
Fitness Guru
Posts: 439
Post History
 # Posted: 30 Jul 2008 15:38


Thanks Alasdair, I just emailed you.
Please sign up to traineo or log in if you wish to post.
 
© traineo 2007