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traineo Community / Website Support / Server Upgrade and Site Performance
Author Message
Alasdair McLean
traineo Fanatic
Posts: 154
Post History
 # Posted: 15 Jan 2008 20:14


Traineo Members:

I would like to apologize for any outages or issues any of our members have been having. We've seen a dramatic increase in website traffic since the New Year (which is of course great news) but we've been slow to upgrade our hardware to keep up with the increased demand.

I can confirm our tech team will be upgrading our hardware tonight which should address the website speed and also messaging issues that many of you might be experiencing.

Thank you very much for your patience and support for the traineo community.

On behalf of all the traineo team I'd like to apologize for any inconvenience this has been causing you all.

Thanks,

Alasdair McLean-Foreman
Ara Bruno
Fitness Guru
Posts: 768
Post History
 # Posted: 15 Jan 2008 20:31


Thanks for the update Alasdair!
Alasdair McLean
traineo Fanatic
Posts: 154
Post History
 # Posted: 15 Jan 2008 20:32


Thanks Ara...we're working frantically on this...again sorry for the delays.
Cardio King
Fitness Guru
Posts: 1762
Post History
 # Posted: 15 Jan 2008 20:33


Thanks for letting us know Alasdair
smoove J
traineo Newbie
Posts: 2
Post History
 # Posted: 15 Jan 2008 20:33


No worries Alasdair. Thanks for all your hard work on this site - it really shows


Sher S
Fitness Guru
Posts: 500
Post History
 # Posted: 15 Jan 2008 21:00


Thanks Alasdair!!!
Tim Wilson
Fitness Guru
Posts: 650
Post History
 # Posted: 15 Jan 2008 21:58


Thank You!
Rachael M
Fitness Guru
Posts: 1999
Post History
 # Posted: 15 Jan 2008 23:20


Glad to find out that something is being done!


Dave Nicholson
The Master
Posts: 2089
Post History
 # Posted: 15 Jan 2008 23:33


Thank you! Good luck with your upgrades, I know nothing every goes as smoothly as we'd like


Something Dark Side
Fitness Guru
Posts: 516
Post History
 # Posted: 16 Jan 2008 02:05


Thankyou for the upgrade! Though can I ask one small thing which I cannot figure out? When you go to edit a custom log, how can you see your past custom logs? I change the date back but they don't seem to change with the date. Is this able to be fixed along with the upgrades, I think alot of us would really love that.

Thanks so much!
THE NEW ME
The Master
Posts: 2856
Post History
 # Posted: 16 Jan 2008 02:23


thank you!
Stephanie .
Fitness Guru
Posts: 274
Post History
 # Posted: 16 Jan 2008 04:24


Wahoo... Werewolves of London... Wahoo...

(Not insane, just trying to be more grateful for the little things.)

p.s. Happy Tuesday night everyone.


Alasdair McLean
traineo Fanatic
Posts: 154
Post History
 # Posted: 16 Jan 2008 15:03


Just a quick update to let you know the new server has been installed. You should find the site faster to browse and we're looking into any issues with the messaging system.

Thanks again for your support!
Cardio King
Fitness Guru
Posts: 1762
Post History
 # Posted: 16 Jan 2008 15:05


Awesome Alasdair!
Hopefully it'll be relatively smooth sailing from here
THE NEW ME
The Master
Posts: 2856
Post History
 # Posted: 16 Jan 2008 15:07


yeah!! thank youuuuuuuuuuuuu! happy jenn here


Tim Wilson
Fitness Guru
Posts: 650
Post History
 # Posted: 16 Jan 2008 22:18


Thank you - hopefully the e-mail will be fixed soon


Dave Nicholson
The Master
Posts: 2089
Post History
 # Posted: 16 Jan 2008 22:26


FYI, noticing a huge difference in performance. Couple of page lags today, but no server errors or time outs.
Fred L
Fitness Guru
Posts: 753
Post History
 # Posted: 16 Jan 2008 22:40


Thanks Alasdair!
Cindy N
Fitness Guru
Posts: 733
Post History
 # Posted: 16 Jan 2008 23:04


Thanks so much for providing this wonderful site for us and making improvements like this, Alasdair!
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