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traineo Community / Website Support / Uploading Profile Pic
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Tim Wilson
Fitness Guru
Posts: 650

Post History
# Posted: 9 Aug 2007 18:19


I figured I would post a new thread so maybe it was seen by the support group.

I decided I would update my profile pic last night and not matter what I do it will not upload correctly. I have tried multiple sizes, multiple pics, multiple file names (ended with p.jpg) and anything else I could think of.

Can you give me a hand?

Thanks!

Tim


Heather C.
Fitness Guru
Posts: 573

Post History
# Posted: 9 Aug 2007 20:15


i'm experiencing the same problem.

<----- I look nothing like that red X


Tim Wilson
Fitness Guru
Posts: 650

Post History
# Posted: 9 Aug 2007 20:29


Some people may tell me that I look better now But I still want to put them through having to see my ugly mug each time I post It is the one thing I can offer.

Hopefully they have a fix soon.


Alasdair McLean
traineo Fanatic
Posts: 154

Post History
# Posted: 9 Aug 2007 20:38


Apologies...we're taking a look now.

Thanks,

Alasdair


Tim Wilson
Fitness Guru
Posts: 650

Post History
# Posted: 10 Aug 2007 04:38


Thanks Alasdair, as you can see I was able to upload it this evening!

Tim


Melody S
traineo Newbie
Posts: 5

Post History
# Posted: 10 Aug 2007 12:01


Tim what did you do different?:confused:


Heather C.
Fitness Guru
Posts: 573

Post History
# Posted: 10 Aug 2007 13:20


Can't speak for Tim, but I didn't do anything different. I think they fixed the problem.


Tim Wilson
Fitness Guru
Posts: 650

Post History
# Posted: 10 Aug 2007 13:32


I didn't do anything different. A couple things I have seen in other threads are to make sure you do not have a space in your file name and also make sure the size is not too big.

I think they just fixed it and you may be trying something that is not supported. Try different images and try changing the file name and size of the pic.

Good luck!


T K M
traineo Regular
Posts: 57

Post History
# Posted: 10 Aug 2007 15:02


I think its fixed! Mine wasn't working the other day, just re uploaded it and now it works!


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