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traineo Community / Website Support / Motivator reports (again)
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Joshua V
traineo Fanatic
Posts: 77

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# Posted: 11 Jul 2007 17:44


It seems everybody has problems with this. I'm no exception. Mine are "scheduled" to be sent out "1 January" according to my comments that I tried to attach. Lets see if we can get them sent out before then. Let me know what I can do.


Joshua V
traineo Fanatic
Posts: 77

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# Posted: 13 Jul 2007 18:34


any solution for this?


Kristen M
traineo Fanatic
Posts: 147

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# Posted: 13 Jul 2007 19:47


Joshua...when I set up my own profile, I opted to be a motivator. I had the opportunity to select whether or not I wanted to have weekly motivator reports sent to me. Is it possible that your own motivator(s) have not opted to receive weekly motivator reports? Just a thought.

On the other hand, I haven't actually ever received any motivator reports, nor has my motivator received any from me...


Alasdair McLean
traineo Fanatic
Posts: 154

Post History
# Posted: 13 Jul 2007 20:32


Joshua and Kristen - we are still looking into this and are trying to find the issues at hand. Users are certainly receiving reports and we'll try and find out exactly why you're not.

Thanks for your patience and letting us know that there is an issue.

Take care.

Alasdair


Joshua V
traineo Fanatic
Posts: 77

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# Posted: 13 Jul 2007 22:30


Thanks. Not often you get a quick reply. I can't complain.


Kristen M
traineo Fanatic
Posts: 147

Post History
# Posted: 14 Jul 2007 03:32


Nope--especially not with this issue, either!


No Name
traineo Newbie
Posts: 12

Post History
# Posted: 6 Aug 2007 15:49


Just hearing from my motivators, completely wrong report again this week!!! This is so ridiculous, 4 months now and running with a problem every single week, if a report went out at all. This site is useless. Time to delete my account I guess... Hopefully that function works.

Its actually amusing some of the things the site messes up, it keeps taking my attached comments to my motivator report, not sending them (with the wrong report data anyway), and pushing them to the next week, so the comments for the last 2-3 week that should have been sent yesterday (Sunday), have changed from saying: To be sent today or tomorrow or Sunday, 5th August to saying: To be sent on Sunday, 12th August. Its almost comical at this point.

Anyone out there who has seen another solution with the motivator concept, please let me know?

Its so unfortunate, as I was one of their biggest evangelists for so long and must have gotten well over 100 people to sign up.

Jarrett


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