traineo community
Member of traineo? Sign in here
traineo Community / Website Support / Problems or questions?
<< . 1 . 2 . 3 . 4 . 5 . 6 . 7 . >>
Author Message
Alasdair McLean
traineo Fanatic
Posts: 154
Post History
 # Posted: 5 Jun 2007 15:53


Hi Josephine -

We're looking into this error for you now.

Could you let us know which browser and version you're using to view the site?

Thanks.
Mike Thornhill
traineo Newbie
Posts: 18
Post History
 # Posted: 5 Jun 2007 17:32


With a grand total of 9 pounds lost, I've now got a nice graphic that appears on my page saying "Goal Met." Problem is, I'm still about 60 pounds or so away from my goal weight. I'm guessing maybe I made a typo at some point in entering a weight update, and then corrected it, but the brief time the incorrect number was in there triggered the "goal met" action. Or maybe something else went screwy.

Is there an easy way to change this, so my stats continue to be based on my original data, or do I just need to reenter starting weight and goal weight and start the tracking process over again?
Josephine McCulley
Fitness Guru
Posts: 384
Post History
 # Posted: 5 Jun 2007 17:37


Thanks! I'm using Internet Explorer, version 6.0
Sarah M
traineo Regular
Posts: 50
Post History
 # Posted: 5 Jun 2007 17:47


I've had the same problem as Josephine, same Exp 6.0. I can't post a comment, as it says I'm not logged in, but I can go to my page without logging in.
No Name
traineo Newbie
Posts: 12
Post History
 # Posted: 5 Jun 2007 20:32


Alasdair, can you help with all of us having the motivator report and week ending report email issue too?

Jarrett
Nathan D
traineo Newbie
Posts: 25
Post History
 # Posted: 26 Jun 2007 14:00


I'm having email problems with Traineo. When I post messages and tick the box to be emailed when replies to the thread occur, no emails come. WHen I forgot my password, I asked it to be sent (repeatedly) and no emails appeared. So I started a whole new account and have now added 2 motivators, neither of which have received their email asking them to confirm and become active.

I'd say something's wrong with the email facilities.

I'm using gmail, as are my motivators. I've checked the SPAM boxes, the messages are not in there. They are just not getting through! Please help.
Alasdair McLean
traineo Fanatic
Posts: 154
Post History
 # Posted: 26 Jun 2007 14:02


Thanks Nathan - we're working in this now. Apologies for the inconvenience.

Thanks for your patience.
Jenna Avrich-Stevens
traineo Newbie
Posts: 1
Post History
 # Posted: 26 Jun 2007 14:08


hello

i just joined up and i just have a question about the work out. I do an exercise video everyday. should i call that aerobics or something else when im inputing my exercise for the day?
Lisa Frank
traineo Fanatic
Posts: 192
Post History
 # Posted: 26 Jun 2007 14:58


Hi,

I find it very confusing that when I quote someone, the thing says "quoting so-and-so" and the name is different from their username (maybe it's their ID?) I post on the JUDDDD group a lot, and there is a lot of quoting back and forth...it makes it very confusing to try to follow what's going on. Can't you make it so that the quoted name matches the user name?

Lisa (or, Frankie2 if you quote me!)
Kristen M
traineo Fanatic
Posts: 147
Post History
 # Posted: 29 Jun 2007 21:03


I feel like an idiot. I'm trying to send a 'Reply To' a message, but when I click on 'Send Message' I get an Unknown Error in the status bar of my browser. I've tried sending shorter messages and starting new ones, but the thing just won't send. ARGH!
Daniel Bland
traineo Newbie
Posts: 7
Post History
 # Posted: 10 Jul 2007 06:57


Quoting: amclean
Thanks Nathan - we're working in this now. Apologies for the inconvenience.

Thanks for your patience.


Are you still working on this, because it happened to a mate of mine as well. Never got the reset password emailed to him, now can't login.
ian butterfield
traineo Newbie
Posts: 3
Post History
 # Posted: 21 Jul 2007 04:27


my motivator letters give back "0"s as the results... calories burned: "0"
Is there a way to fix this?
saffron may
traineo Newbie
Posts: 10
Post History
 # Posted: 22 Jul 2007 12:47


Hi Maxwell,

I just wanted to say what a fantastic site this is and that it is just the tool I need to lose weight. Thankyou traineo!!!
Karin A
traineo Newbie
Posts: 8
Post History
 # Posted: 24 Jul 2007 14:52


hi
i experience the same problems as josephine, i can't post a comment on my own profile. i'm using ie7


thanks
Karin A
traineo Newbie
Posts: 8
Post History
 # Posted: 24 Jul 2007 14:58


Ok it worked in mozilla, ill use that from now on...
Nun Ya
traineo Newbie
Posts: 5
Post History
 # Posted: 26 Jul 2007 16:47


I've been noticing that the graphs act buggy. For example, when I want Zoom into the graph to show my progress, and hover over specific dots/dates to look at the weight I was at that day, 60% of the time it won't work at all for that day and the other 39% of the time I have to hover in wierd random places to get my weight for that day.

The only hover that works correctly is on the last logged day of the weight graph. The rest are buggy or don't work. I use Firefox 2.0.0.5, but IE7 has the same problems.

Help?
Cat Free
traineo Newbie
Posts: 1
Post History
 # Posted: 27 Jul 2007 15:18


I've tried to upload my profile pic I've tried a gif and a jpg and neither work, it just shows a little red cross icon.
Rachel Lackey
traineo Newbie
Posts: 3
Post History
 # Posted: 27 Jul 2007 15:54


I would love to be able to keep a log of the food that I eat for each meal. i wish there was a blog spot or some sort of reference for me to keep up with my meal. I am new to the site so please let me know if I've missed it. thanks.
C I
traineo Fanatic
Posts: 154
Post History
 # Posted: 27 Jul 2007 16:11


There isn't one available here yet. Use calorie-count.com. I use it every day to log my food and calories and it works pretty great. Grades stuff nutritionally too and tells you the composition of your diet (proteins, fats, carbs, other).
Blake Roche
traineo Newbie
Posts: 3
Post History
 # Posted: 29 Jul 2007 15:13


Hey, I'm having problems with uploading a picture for myself. I had one up for a few weeks, and then I wanted to change it, so I deleted the current one, and then tried to upload a new one and no matter what picture I try now, it won't show up...just a broken image icon in it's place. Anything to do with using Firefox?
Jennifer Lee
traineo Fanatic
Posts: 162
Post History
 # Posted: 29 Jul 2007 16:16


Hi Blake -

We'll take a look at that ASAP.

Thanks for pointing this out...sorry for any frustration.
Catherine Free
traineo Newbie
Posts: 2
Post History
 # Posted: 31 Jul 2007 20:41


I am having a similar problem, see my post above. Thanks.
Tricia Bird
traineo Newbie
Posts: 1
Post History
 # Posted: 1 Aug 2007 16:13


I joined the site fine but can't see a post since it's for members only and I clicked join group but nothing changes. Still tells me to join the group when I click on the message. I'm using Firefox and tried IE with the same results. Help would be greatly appreciated.
Theresa OConnell
traineo Newbie
Posts: 2
Post History
 # Posted: 1 Aug 2007 23:42


Hi,
Can you tell me how to delete a post I made in a forum?

Thanks
No Name
traineo Newbie
Posts: 12
Post History
 # Posted: 6 Aug 2007 15:51


Just hearing from my motivators, completely wrong report again this week!!! This is so ridiculous, 4 months now and running with a problem every single week, if a report went out at all. This site is useless. Time to delete my account I guess... Hopefully that function works.

Its actually amusing some of the things the site messes up, it keeps taking my attached comments to my motivator report, not sending them (with the wrong report data anyway), and pushing them to the next week, so the comments for the last 2-3 week that should have been sent yesterday (Sunday), have changed from saying: To be sent today or tomorrow or Sunday, 5th August to saying: To be sent on Sunday, 12th August. Its almost comical at this point.

Anyone out there who has seen another solution with the motivator concept, please let me know?

Its so unfortunate, as I was one of their biggest evangelists for so long and must have gotten well over 100 people to sign up.

Jarrett
Susan Z.
traineo Regular
Posts: 45
Post History
 # Posted: 7 Aug 2007 22:05 - Edited by: susanz


Question: When I go to post a message on the group I belong to, it says "you must be a member to post". I am a member!! So, why doesn't it allow me to create a new post?

It also does not allow me to upload a picture of myself under my profile....

Please help - Susan
Matt Visek
traineo Newbie
Posts: 19
Post History
 # Posted: 7 Aug 2007 23:02


When I go to My Groups, it shows me the groups I have started with a button that says "Join This Group". Since I stated the groups, shouldn't it say something else?
Tim Wilson
Fitness Guru
Posts: 650
Post History
 # Posted: 9 Aug 2007 03:32


Can't upload a new profile pic.....

Not getting any e-mails from forums I am subscribed to again - this has happened before.
Tim Wilson
Fitness Guru
Posts: 650
Post History
 # Posted: 10 Aug 2007 04:37


OK, getting e-mails as of mid day today (35 of them) ad as you can see was able to upload my pic.... thanks traineo!
Catherine Free
traineo Newbie
Posts: 2
Post History
 # Posted: 11 Aug 2007 12:19


HELP! This is my 3rd post about the fact that i can't upload my picture!
<< . 1 . 2 . 3 . 4 . 5 . 6 . 7 . >>
Please sign up to traineo or log in if you wish to post.
 
© traineo 2007